We had a wonderful experience purchasing a new phone for my daughter. Working with "Jimmy" was a delight and he was very knowledgeable about the products we were looking at. I can't wait for the next shipment of phones to come in so I can get one for myself! Thank you Jimmy for such a pleasant buying experience! See you soon.
Can you imagine standing there 20 minutes at the checkout counter just to be told that "What are u buying gift cards for?""I can ALLOW you to buy these 3 gift cards". Seriously? I thought they would appreciate my business. That bestbuy guy was staring at a girl when he was talking to me.
Helpful staff but a disorganized store. They will put items out on display that are not allowed to actually sell until a few days later. Tried to buy a wireless charger for a gift and they could not sell it to me because it was "future dated". Wasted so much time - will give an Amazon gift card instead since they will actually sell you what they display.
Watch out for deceptive practices here. Was treated condescendingly, and found that they will lie to avoid fulfilling returns. There are other Best Buy's in the area that have better customer service.
So lucky to have a great Best Buy Store so closely located to my home. Recently purchased a Web Cam. Went to the BB website and confirmed the specific model I wanted was indeed in stock at the store. I arrived, was immediately and warmly greeted by an associate that directed me to the Web Cam, quickly answered a few questions, and within five (5) minutes of walking in the store, I had paid and was back in my car driving home.
Best Buy is a US Electronics Store based in Kildeer, Illinois. Best Buy is located at 20771 N Rand Rd, Bldg J, Kildeer, IL 60047, USA.
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